Fremragende produkt Contact US! Trainer's Manual: Call Center English Skills (Paperback) by Lockwood Jane McCarthy Hayley HNr0TPY9

  • Model: HNr0TPY9
  • 1918 Antal på lager


Product Description:

CONTACT US develops high-end professional English language communication skills for the BPO industry. This manual contains a comprehensive introduction to the course outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.